Claire Maw's Discussions
new service reporting in Supply extract
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Started this discussion. Last reply by Albert Willingham Feb 11.
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We've put ours on too (both SPLS & outcomes).
I'm hoping more LAs put their outcomes data on as I think this part of SP Bench is a very useful tool
Hi Luke
I've tried renaming the files but I'm still getting an error message that says 'the type of file you have uploaded is unsupported'
i'm using Excel 2003 if that makes any difference?
Any ideas/
Claire
It is possible that the staffing numbers are the cause, but I cannot be certain. If SPOCC's reports are clear apart from that then I'd be interested to hear what solves the problem and if you think SPOCC's reports need tweaking to match the CLG's.
A…
Hi Luke. Yes we've already done the report from SPOCC and corrected any issues there. The only issues that are still waiting to be done are the number of paid/unpaid/staff/managers for the servcice as we are awaiting info from the provider. Could th…
Hi Claire, the warnings reports you mention sounds like the one from the CLG's upload website, right? If you haven't tried running the SPOCC warnings report (in the General reports area, called SPLS Extract Warnings) then it might give you some more…
I see well that rules out that problem then. Have all the properties got a household unit assigned to them? When the SPLS extract does its reconcilation it adds all the address household numbers together so if the services property havnt got the hou…
Hi Ben! Its a new build property for Extra Care so the properties aren't attached to any other service, that are all complety new to SPOCC. We also had a problem with the postcode not being recognised which was solved by an email to Steria.
in the…
In the warnings extract report it should tell you the address ID's that are wrong and causing the error. Are the properties you have assigned to your new service already attached to another service? If they are this is probably why because i've had…
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