I am having trouble adding an inflationary uplift to all our services. It wouldnt do all services at the same time, so I did the gross ones first with no problem. However, it will not let me do all the subsidy services at the same time, I can only do a few at a time. Has anyone else had this problem?
Hi Sue, we at West Sussex had the same problem, unfortunately we cannot offer a solution as we had to go through all our services and update those that had been missed.
We updated all our contracts yesterday using the inflationary uplift tool and it worked fine. Well that was until i tried to log in this morning and the overnight payment calculations are still running been since 9pm last night. Its a good job its Friday i'm hoping things have sorted themselves by the end of today or over the weekend :)
We used to be able to add the inflationary uplift with no problems. Our difficulties seem to coincide with our contract dept. getting CONTROC, which is on the same server.
We also have CONTROC on the same server but it has dummy data in it and CONTROC has now been moved to another server so it shouldnt be interfering with SPOCC. Well i hope so anyway...
Its all working again! Phew! OCC and SPOCC are the business. I'm glad i'm not working with our old SWIFT system anymore this task would have took about two weeks of messing about. Keep up the good work.